Leasing/Rent Information

How can I apply for an apartment?

Our application process is online and entirely paperless making the process smooth and efficient for you. From our website, click Apply in the top menu bar or by choosing a floor plan, then unit, then clicking Apply Online.

What if I’m not ready to apply? What other options are there?

If you’re not ready to apply, click Email Us to send us your questions, or stop by to visit our community. Our pricing does change daily so we encourage you to apply as soon as possible to lock in the current rate.

What are the lease terms that are offered?

We offer lease terms from 4 to 12 months, with different pricing options for each term.

How long do I have to move-in to my apartment?

You may apply to move-in starting the date the unit is available. The unit can be moved in to within seven (7) days afterwards.

Does it cost anything to take a tour?

Absolutely not! There is no charge to view our apartments and community amenities.

Do I have to make an appointment, or do you accept walk-ins?

With our self-guided tour process, you do not need an appointment. Stop in any time during office hours and we'll create a tour path specific to what you want to see!

Can I get a price reduction if I sign a longer lease or pay for rent a year in advance?

We offer a variety of lease terms, and the prices vary based on the length of the lease. We do not offer a discount for paying a year in advance.

What is the renters’ insurance policy?

We require renter’s insurance with a liability protection minimum of $100,000 for the protection of our community. We also recommend you obtain personal renter’s insurance for the protection of your belongings. Residents are automatically enrolled in the Resident Indemnity Management program to satisfy our lease requirement. If you wish to opt out of this program, opt out requirements are in the lease.

What fees will I need to pay if I have to break my lease?

Early termination fees and policies vary by community. Please refer to your lease agreement for the specific terms and conditions that apply.

How do I pay my rent online?

Visit your Resident Portal, and click Make a Payment.

What schools is Cottonwood Westside zoned for?

Centennial Academy Elementary and Middle, David T. Howard Middle School, and Midtown Highschool.

The Apartments

Do you have furnished apartments?

No, we do not provide furnished apartments; however, you can reach out to a local rental company to rent furniture.

Do all of your apartments have the same finishes?

While all of our apartments include espresso cabinetry with black, speckled granite countertops. We have two flooring options: wood-plank vinyl flooring or stained concrete flooring.

Do all of your apartments include washer and dryer?

Yes, all apartments include a full-size side-by-side washer and dryer.

What is included in the rent price?

The amount displayed on our website reflects your base rent only. For a full breakdown of additional mandatory monthly charges (utilities, fees) and any optional services, please refer to the Understanding Costs page in the menu.

How do I setup electricity?

Once you apply and receive approval, you will contact Georgia Power at www.georgiapower.com to set up electric service prior to moving in. Provide them with your lease start date and address.

What do you look for in the application?

We use third-party, independent screening service that views your credit, rental history, and employment history. They also complete a background check.

Who is the provider for internet and cable in this area?

Our cable and internet is provided by either AT&T Fiber or XFinity.

Our Policies

What is your pet policy?

We're very pet friendly and we welcome up to two furry friends (dogs and cats only) per apartment, with no weight limit. A pet fee and monthly pet rent apply per pet. Pets must always be leashed when outside and are not allowed in common areas, the pool, or amenity spaces. Exotic pets are not permitted. Certain breeds are restricted, including Malamute, Mastiff, Bull Terrier breeds, Akita, Husky, Bully Kutta, Chow Chow, Doberman Pinscher, German Shepherd Dog, Rottweiler, Pit Bull, wolf hybrids, or any mix with dominant traits geared toward aggression. Management reserves the right to restrict any breed at their discretion. All animals must have an application completed at PetScreening.com.

What is the parking policy? 

Parking is first come first serve. There are parking spots inside our gate. Each leaseholder is allowed (2) maximum vehicles. Residents must provide vehicle registration to receive a parking permit to park anywhere within the gate. Additional fees apply. See the Understanding Costs Page on our website.

How do I transfer to a new apartment?

To transfer within our community, contact the leasing office to discuss availability and any applicable transfer fee. If you are relocating out of state, we also offer a sister community transfer! Contact the leasing office for more details.

Will I be allowed to sublet my apartment?

No, we do not allow sublets.

Our Amenities

Do you have garages?

No, we do not have garages.

Do you have storage units available?

Yes, there are storage units on floors 1 through 6. Each storage is 5′ × 8′. Please see our Understanding Costs page for pricing.

How do I receive packages?

Packages can be sent through any courier and are delivered to the Luxer lockers located on the first floor.

How do I send packages?

With our "Shipping Made Easy" process, you can ship packages by dropping them off in our leasing office. We'll hand them to the courier for you! Click here to learn more.

What are the hours for the amenities?

Residents receive access to the pool and grill decks from dawn to dusk year-round, and 24-hour access to our clubroom, coworking space, and fitness center.

How accessible is the team at the local office?

Our staff is available during office hours to assist you seven days a week! You can also email us anytime, and we’ll respond during office hours. All of our communities offer 24-hour emergency maintenance, as well–simply call us and a member of our service team will come out for emergency maintenance requests.