Ratings & Reviews

Overall Rating

4
(22 reviews)
95.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Benjamin C. - |Recommended: YesLocation, location, location — Love the location and the price is competitive for the area, especially for what you get in return.
response from property -Hi Benjamin, thanks for the feedback on the location and pricing! We are happy you love where you live and hope you'll let us know if we can do more.
submitted by David G. - |Recommended: YesVery Happy Here — My wife and I have lived here more than two years and still love it. We are close to everything and have a beautiful view of the city. I almost never drive anymore. I almost never hear my neighbors at all. We sometimes catch noise from the street or trains, but I rarely notice it. The few maintenance requests we've made have been promptly and professionally addressed. The apartment was under different management when we first moved in, and there were frequent issues with the elevator and false fire alarms. When the new management came in, many residents had already left or decided to leave -- and we were almost among them. I'm so happy we gave Cottonwood a chance, because they have really improved life here. Management always seems eager to help and everyone on staff is professional and friendly. They always greet me with a smile when they see me, and have blown me away with their willingness to go the extra mile for us even when we don't ask. All the neighbors I've met are friendly. The elevators work. I haven't been startled by a false fire alarm in more than a year. We love to invite friends over for games, dinner, and watching fireworks over the city from our window on New Year's Eve and July 4th. I've recommended Cottonwood Westside to friends, and I don't intend to leave anytime soon.
response from property -Thanks for the feedback on your stay here at Cottonwood Westside, David! We are always happy to hear that the location, noise levels, staff, and amenities are living up to our residents expectations! Let us know if we can do more!
submitted by Steven F. - |Recommended: YesIt's Decent and Can Keep Improving — Pros Great location. Love the apartment design and concrete floors. Lockers for dry-cleaning and package pick-up are plusses. Pool area is great. I wanted to live by a train and don't mind them going by. Cons Not all owners clean up after their dogs in the elevator garage. Garage gates are frequently broken. Community events are advertised with not enough notice. A rotating door of managers over the past 2.5 years have left me frustrated in getting honest answers related to the property's advertised amenities.
response from property -Thanks for the review, Steven! We are glad you like your apartment, the location, and the amenities! We would love to further discuss your suggestions on community maintenance, upkeep, events notices, and staff! Would you have a moment to come by the office so we can further discuss?
submitted by Diane W. - |Recommended: YesThe property is nice and well kept. — It's great living here. I like the accessibility to the city and the amenities around the complex.
response from property -Thanks for the review, Diane! We are so glad you've had a good experience with the community and location! Let us know if we can do more to provide a quality community atmosphere.
submitted by Nazia M. - |Recommended: YesGreat place to stay — Location and place is great
response from property -Hi Nazia, thanks for the review on the community and location! Let us know if we can do more to provide a great community atmosphere.
submitted by Gabrielle P. - |Recommended: YesFeels like home — I love living at the Cottonwood. My experience has been wonderful and everyone I've met has been so friendly. I always recommend checking it out to my friends looking to move and wanting to be in a safe and popular neighborhood
response from property -Hi Gabrielle, thanks for the review! We are glad you like the community and hope you'll let us know if we can do more to provide a great atmosphere.
submitted by Maya L. - |Recommended: YesNice — I really enjoy living here. The staff is great
response from property -Thanks for the review Maya! Let us know if we can to more to provide an enjoyable community atmosphere.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Cottonwood Westside, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Cottonwood Westside, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose